La Vacanza Caspule Pants

Payment Policy

You can shop on Moncler.com using the following payment methods:

- All major credit cards, including American Express, China Union Pay, Diners, Discover, JCB, Mastercard, VISA.
- Selected mobile payment methods, including Alipay, Apple Pay, Google Pay, Klarna, PayPal, Wechatpay.

Please be informed that your billing address must match the address on your credit card statement.

We invite you to verify at checkout the payment methods available at the time of your order.

Depending on the payment method, the order's amount may be charged as soon as the order is completed or a pre-authorization of payment may be required.

For payment methods requiring a pre-authorization, the amount of each item is only charged once the item has been prepared for shipment. Please however note that for all personalized items the payment is charged at checkout.
Moncler Online Store we guarantees the maximum security for all your purchases. We employ the most advanced encrypted services (SSL) and protected connections. You can see from the “HTTPS” URL prefix, and lock symbol that appears in the address bar of the browser.

Delivery Policy

Your order will be delivered by the courier UPS.

On Moncler.com you can choose the best delivery option for you:

- STANDARD
Delivery within 6 working days
Always complimentary

- EXPRESS
Delivery in 1 - 3 working days
USD 20.00

- NEXT DAY
For orders placed by 1 pm EST on working days
USD 30.00

- SATURDAY
Delivery on Saturday morning, for order placed by 2 pm EST on Friday
USD 35.00

- SAME DAY
Only in Manhattan for orders placed before 2pm EST on working days
USD 40.00

We invite you to take into consideration the days our Distribution Center will be closed: Jan 2nd, Feb 20th, May 29th, Jul 4th, Sept 4th, Oct 9th, Nov 23rd, Dec 22nd and 25th
Please plan your purchases as orders will not be shipped on these days.

Please note that delivery may be delayed due to natural disasters or unseasonable weather.
All the available delivery destinations can be selected at the check out page by selecting "Ship to".

Moncler.com does not ship orders to General Delivery, P.O. Boxes, APO, FPO and U.S. Territories.

The delivery address of your order must match the country site in which you place your order. Please select the correct country site for your order from the link in the corner of every page.

Please note some items, such as fragrances, are subject to shipping limitations in certain countries or areas. You can check if your address of choice is eligible for shipment at check out.

Refund Policy

You can request a return for any item purchased on Moncler Online Store within 20 days of the delivery date.

Once you have filled in the return form, you have up to 14 days to ship the parcel back to our Distribution Center.

Returned items must comply with our Return Policy:

• They must be returned unworn, undamaged and unused, with all tags attached and the original packaging included

• If you wish to return a pair of shoes, please return them inside their original box

• The package can only be shipped from the same country it was delivered to

• The purchase was done online or from a boutique on Moncler.com

• Less than 20 days have passed since the courier delivered the order

If all the above conditions are met, then:

• Simply click return button after you have received the package and if you are not registered, fill in the online Return Form.

• Replace the shipping label on the box with pre-paid return label UPS

• Contact UPS to arrange the pick-up or leave the parcel at a designated drop-off location.

We normally verify and process returns within 3 business days from when they are received. The refund will be issued upon return acceptance, and you will receive a confirmation email.

For further information on the conditions for exercising your right to return, please see the Legal Area.

Please note that personalized items and fragrances are not eligible for returns or exchanges. Should you need further information on our Return Policy, please consult our Legal Area.

Moncler offers a free return shipping label through the courier UPS that you will find in the parcel upon its delivery.
Fill in the Online Return Form with 20 days of the delivery date. You then have up to 14 days to ship the parcel back to our Distribution Center.

How to ship the return:

1. Make sure the return complies with our Return Policy

2. Pack the item(s) in the original order box or any sturdy carton box

3. Stick the pre-paid UPS label over any prior delivery information. The pre-paid label gives you free return shipping.

4. Drop the package at your nearest UPS location or contact the courier in order to organize the pick-up


























You can request a return for any item purchased on Moncler Online Store within 20 days of the delivery date.

Once you have filled in the return form, you have up to 14 days to ship the parcel back to our Distribution Center.

Returned items must comply with our Return Policy:

• They must be returned unworn, undamaged and unused, with all tags attached and the original packaging included

• If you wish to return a pair of shoes, please return them inside their original box

• The package can only be shipped from the same country it was delivered to

• The purchase was done online or from a boutique on Moncler.com

• Less than 20 days have passed since the courier delivered the order

If all the above conditions are met, then:

• Simply click return button after you have received the package and if you are not registered, fill in the online Return Form.

• Replace the shipping label on the box with pre-paid return label UPS

• Contact UPS to arrange the pick-up or leave the parcel at a designated drop-off location.

We normally verify and process returns within 3 business days from when they are received. The refund will be issued upon return acceptance, and you will receive a confirmation email.

For further information on the conditions for exercising your right to return, please see the Legal Area.

Please note that personalized items and fragrances are not eligible for returns or exchanges. Should you need further information on our Return Policy, please consult our Legal Area.